We have vacancies for two case managers in our Scattered Site II program. Apply with a resume and a cover letter to email@example.com.
Under the direction of the Scattered Site II Manager, the Scattered Site II Case Manager is responsible for delivery and coordination of services to residents and ensures their needs are addressed in a timely and appropriate manner.
• Provides on-site support to individuals and families residing in the SS II housing program.
• Assists with new resident orientation prior to program admission.
• Works with resident and counselor to develop individual service plans (ISP). Conducts bi-annual reviews and update of ISPs.
• Maintains a checklist regarding supportive services delivery and on-site services with Scattered Site II Manager.
• Addresses resident issues and concerns and/or emergencies in accordance with established policies. Seeks support from Scattered Site II Manager as needed.
• Identifies resources if resident’s health deteriorates and additional services are needed.
• Responsible for maintaining resident files in accordance with program and funding requirements to ensure overall agency compliance and to assure resident confidentiality is maintained.
• Is on-call for client/complex emergencies, twenty-four hours a day, seven days a week.
• Assists and provides direction to resident when troubleshooting issues between resident, neighbors and property management.
• Prepares and submits reports to Scattered Site II Manager and other Jerusalem House staff in specified time period. Maintains program statistics and records and compiles demographic information to submit to Scattered Site II Manager for monthly report.
• Works in conjunction with counselor to provide services for residents.
• Identifies additional resources within the community and brings gaps in services to the attention of the Scattered Site II Manager.
• Assists as needed with the preparation of proposals and grants related to Scattered Site II program.
• Attends and actively participates in Jerusalem House staff, program advisory committee, community and other meetings (in-service training/workshops) as required.
• Performs other duties as assigned.
• Some evenings and weekends will be required.
• College degree preferred and/or minimum one year social service experience
• Valid Georgia driver’s license
• Vehicle in good working condition
• Ability to pass criminal background check
• AIDS/HIV and related issues
• Problems, issues and appropriate practices related to housing individuals and families
• Community services available to people living with HIV/AIDS
• Procedures and community resources available for emergency assistance
Demonstrated ability to:
• Anticipate, recognize and effectively resolve problems and/or conflict
• Supervise, manage and coordinate people and projects
• React quickly and calmly in emergency situations
• Comply with ongoing reporting and monitoring requirements as indicated
Demonstrated ability to communicate effectively and tactfully:
• With residents and their families/representatives
• With all levels of staff, volunteers, community and collaborative partners
• With the general public
• In preparing written and oral reports
Submit a cover letter and resume to firstname.lastname@example.org. No phone calls, faxes, or hand delivered resumes. EOE.